We offer complete coverage and help for all clients and their staff.
DTPi is available to provide telephone, email, and on-site support for Client's WebGrants installation post implementation. DTPi will maintain and support the base WebGrants code and all tailoring and customizations applied during the customization phase of this project.
System Maintenance & Training
- Phone and Email Support
- Built-in Issue Tracker
- Access to All Patches
- Access to New Versions/Upgrades
- 99.99% Uptime
- 2 hr Response Time
- In-Person and Remote Training
- Full System Documentation
DTPi is dedicated to ensuring that each client feels supported and secure with their WebGrants system.
A single maintenance and support plan covers all clients for a low monthly price!